Privacy Policy

Our Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by employees of Love Luxury such as when you visit our website, when you buy, sell or return with Love Luxury or when you email customer services. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority. 

 

WHY COLLECT PERSONAL INFORMATION?

Love Luxury collects your personal information because it helps us deliver a superior level of customer service. We do not store credit card details nor do we share customer details with any 3rd parties.

 

WHAT INFORMATION DO WE COLLECT?

Love Luxury collects personal information such as your name, address, phone number, email address and credit card details. We imply that you consent to us collecting it and using it for that specific reason only. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites.

HOW DO WE USE YOUR INFORMATION?

With your permission, we may send you emails about new products, services and other updates:
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better serve you in responding to your customer service requests.
  • To quickly process your transactions in a timely manner.

HOW TO WITHDRAW CONSENT?

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime by contacting us at annagrace@loveluxury.co.uk

YOUR ONLINE INFORMATION

You create a personal profile by providing your name and email address, and in some cases your phone number, mailing address or a credit card number. The next time you interact with the website, all you need to do is enter your email address and password; the system looks up the information it needs to assist you.

WHEN LOVE LUXURY DISCLOSES YOUR INFORMATION

We take your privacy very seriously. Love Luxury does not sell, rent or trade your contact information to other marketers except as described as follows. It does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

THIRD-PARTY LINKS

The website has links to the sites of other companies. These linked sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. We do not store credit card details nor do we share customer details with any 3rd parties. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

HOW LOVE LUXURY PROTECTS YOUR PERSONAL INFORMATION

To protect your personal information, Love Luxury takes reasonable precautions and follows industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a web browser that is up to date with all security patches.

INTEGRITY OF YOUR PERSONAL INFORMATION

Love Luxury has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking the "My Account" section of the website. You can request a copy of your personal information by contacting us at annagrace@loveluxury.co.uk.

COOKIES AND OTHER TECHNOLOGIES

 As is standard practice, Love Luxury uses "cookies" and other technologies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

OUR COMMITMENT TO YOUR PRIVACY

To make sure your personal information is secure, we communicate these guidelines to Love Luxury employees and strictly enforce privacy safeguards within the company.

TERMS AND CONDITIONS

Please also visit our Policy section establishing the use, disclaimers, and limitations of liability governing the use of our website.

CHANGES TO OUR POLICY

If we decide to change our privacy policy, we will post these changes on this page. Policy changes will only apply to information collected after the sate of the change. This policy was last modified on 23rd August 2021 

QUESTIONS AND FEEDBACK

We welcome your questions, comments and concerns relating to privacy. Please send us any all feedback relating pertaining to privacy or any other issue.

 

YOUR CONSENT

By using our site, you consent to the Love Luxury privacy policy. For support, Love Luxury can be reached at: 
Suite 1 
18-20 Hans Road 
London
SW3 1RT 
or by email at: annagrace@loveluxury.co.uk